1-888-313-1587 |
Customer Testimonials |
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"Thank you for the GREAT experience I had with your store! I had been looking for a
Sony DSC-F505v for quite a while and came upon your web site. I called and spoke to Charlie and ordered the camera. I was a little hesitant about buying a camera online...I have heard horror stories about GRAY MARKET products, but Charlie was very helpful, answered all my questions, and was even able to ship my camera Next Day Air the same day I ordered it and it was in my hands less than 24 hours after ordering it...WOW! The camera was just as described and works GREAT! Thanks again for the great experience and I WILL DEFINATELY BE BACK!" Bryan E. Young |
| "Last year I
spent hours on the phone talking to many different retail stores about digital cameras. I was looking for a digital camera for my wife. It was my first venture into the world of digital photography. Thanks to the folks at d-store (I found them by searching the web) I was able to find the perfect gift. Pete and Bruce were extremely knowledgeable, very generous of their time and (unlike many other salespersons found by web searching) did not question the technical skills of my wife who, by the way, has better technical skills than I. Now that I am ready to join the world of digital photography I called d-store first. Again, they have been right on with their advice and I am confident with my new order. That confidence stems from the knowledge that Pete and/or Bruce will be ready and willing to help me out if I need it."
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"I researched a purchase for a digital camera earlier this year. I found several locations cheaper than d-store and inquired about the cheaper ones. Read all I could on the net including the messages on the Digital Camera resource page. I telephoned one other store before calling d-store. After completing all the research I bought from d-store, spent about $1500. Bruce took my order from his home on a Sunday and had my order to me mid-week following. The PC card adapter I purchased to read smart media quit working. Bruce sent me overnight a (better) replacement adapter at no cost to me. The new (microtech) card would not work. I called d-store and while I was on the phone, Bruce Called Louie (Microtech mgr) who connected me with microtechs tech support. Tech Support had me remove the LAN PC card from the other socket and re-boot. The new adapter worked fine. It turns out the LAN PC card I am using must be removed before using the smart media adapter. No big deal. My only association with d-store is the Camera and a number of accessories I purchased at the same time. This will be the first store I will call if I need anything related to digital camera's. I am very ctitcal of who I do business with, but you will not go wrong with making your purchase at d-store." P. Terry McNeill |
"The power of user groups never ceases to amaze me. Last week I posted a desperate notice on this group requesting help in located a pcmcia modem card adapter for the PSION Series 5. I had spent 5 hours unsuccessfully searching for this item on the web and calling all around North America. Bruce Feldman of d-store left a message in response to my post within hours of my having sent it. d-store shipped the adapter the same day I called and it was on my door-step the next day!!! Special thanks to Bruce and d-store for customer service which can only be called extraordinary." Stephen Stone |
"I couldn't be happier with d-Store. I spent a lot of time researching and shopping around before buying my latest camera, the Olympus C-2100 UZ. As an outdoor writer, I can now shoot photo's to accompany my stories as I need them and film costs have disappeared. The C-2100 outshoots any 35 mm SLR I have ever owned. I also appreciate the availability of an excellent manual on the 2100 in addition to the manual that came with the camera. Until I purchased my digital, the time, effort and expense required in taking photos for my newspaper columns simply did not work. Now it's a breeze to include a photo with a story any time I want to." Dick Alley |
"d-store, even checked the authenticity of our charge card use, since the names were different. They were very courteous in doing so." T.O'brien |
"Just a quick note to say thanks for the expeditious handling of my order. The Microdrive I ordered on Monday just after noon arrive at 5 PM yesterday. If this is indicative of your service, I will be ordering from you again." Best Regards, John J. Toth President Northbrook Container Leasing |
| "I talked to someone named Bruce. He was very
professional and helpful. He knew alot about the product I was purchasing and even knew
what bag was right for the camera I was purchasing . What can I say Good prices along with
reliable & professional help!! , I thought those sort of stores didn't exist ! Thanks
A Million Bruce!" J dubb |
| "I know one of the owners, Bruce. He will
often answer the phone himself when you call with a question or problem. Their prices may
not compete with the buycomp's of the world but they have customer service that is second to none." Steve |
| "Excuse me for taking up your time, I suppose you
have a lot to do as well (over here it is eleven @ night so I'm free), Are there really
that few companies selling on the web that gives service? I am pleasantly surprised with d-store, some of the guys really dont even bother to answer any
enquiries, I would really try to support you more even if you arent always the cheapest.
You were also the only company that ever bothered to call me when I last ordered something
from you. All of the best and keep it up!" Danny |
| "I saw an article in the Stamford newspaper
announcing the Norwalk d-store (retail) opening, and stopped
by to see if they could help with my photo needs. It didn’t take long to see I
came to the right place." Jim Licari |
| "Great Information, sales assistance. Saw
billboard & was compelled to come in. Looking forward to digital photos of
unsurpassed quality." Matt Aia |
| "Heard about d-store
from a friend, but forgot the name until we saw the billboard---like an omen!!
Everything is great here, will be back. . . ." D. Fox |
| "I am so glad to have met you and Irene. The
store looks beautiful and, is stocked with awesome goodies. Thank you for all of
your help. See you when I return. madtights.com." Paul Marschall |
| "Great store. Excellent and knowledgeable
service. Should have bought my camera here instead of the wiz!" Bill Bushing |
| "Great store just happened to notice your sign
as I drove by very knowledgeable and helpful" Art Chavez |
| "Keep up the good work. People will have a lot
of questions!" Ron Del Pozo |
| "I've been taking photographs for almost 30 years. The
burden and costs associated with emulsion based film finally got to me. I couldn't afford
to take film to a good lab and the C40 processors never seemed able to "get it
right", or at least the way I wanted pictures printed. I'd heard about digital
cameras in the early 90's when what would now be considered an El Cheap-o Saturday nite
special cost 2500 bucks. It was a dream, but one that captured my attention. Finally
last summer I had the horrible experience of losing several "precious" rolls of
film to a terrible hack processor and I began in earnest to cruise the web looking for the
straight dope on the current crop of digital cameras. By October, 1999 I'd come across d-store's site and began talking in earnest with some of their excellent sales associates. After much discussion and guidance, both from the d-store folk as well as a very knowledgeable pro photo buddy who always used Nikon products, I narrowed the search and decided on the CoolPix 950. d-store's deal was superlative and by the time we got to the nitty gritty, it was time to travel for Christmas. d-store took my phone order 3 days before Christmas and had the 950 with Quest batteries & charger, a Microtech 45mb card and an accessory kit delivered by UPS to where my wife and I were visiting for the Holidays the 24th of December. I was duly impressed, I must confess. Purchasing a fairly expensive item in this new way and having the scenario play out exactly as promised was just wonderful. I shot up a mess of files of my grand daughter, her folks, my wife, the squirrels raiding the bird feeder and just about anything else I could get the lens on. The real joy for me came when I down loaded the files to my computer and started cropping, adjusting color balance, enhancing contrast, editing out the mother-in-law, etc. It was amazing and I was hooked! And no more damn negatives or prints from some crappy drugstore lab to gather dust in a closet. I have since bought a Nikon wide angle lens from d-store, the latest Quest charger, many NiMH batteries and a host of other digital photo peripherals. Each time I've called them I've been treated courteously and thanked profusely for my business. Last Friday I called d-store early in the day for advice on a technical issue and found myself speaking with the company founder, Bruce. We had a great talk and he turned me onto a new product he thought might be right for me, which I'm sure I'll buy. To have the owner/founder pick up the phone and devote a half hour in a consultative service/sales discussion just blew my mind. He was really delightful, interested in me and what I enjoy photographing, and knows the market cold. Very nice experience, all told. If you want the best in digital photo equipment, extremely well versed sales consultants and a company that will back up what they say they will do AND be friendly to boot, you cannot go wrong choosing d-store!" Best wishes Jefferson Linck |
| "I bought an Olympus E-10 from Bruce in November, and
as a result have become a professional photographer. I buy virtually everything I need
from d-store, where the prices are competitive and the
support is exceptional. The fact that they specialize in digital photography puts them far
ahead of any other operation that I have seen. These guys really know their stuff, carry all the leatest and greatest equipment, and even helped me to network into various areas that helped me immensely. They should consider changing their name to e-Source. I can't say enough good things about them." Jerry Freeman |
| "I've been very pleased with d-store.com
for consumer/prosumer camera purchases and memory cards etc., and bhphoto.com for hard to
find accessories and equipment." JP Zorn |
| "I have purchased a number of items from d-store.com, and have always gotten great service." Ray Barkalow First Rays Orchids http://www.firstrays.com |
| "I bought the USB CameraMate and
some extra memory from John at d-store and it works great" Jay White |
| "I got my Olympus 3030 from them(d-store), in fairness they are down the street from me and have a
store front but they are very responsive and customer service oriented." Mike |
